GET TO KNOW USEnterprise case management built with out-of-the-box, streamlined workflow to address specific vertical market processes and organizational requirements.

Column Case Management Explainer Video

The Case for Case Management

Though traditionally applied in healthcare, government and law, any service or response that is highly complex and often does not involve a repeatable process can benefit from a case management solution. Case Management solutions support the workflow, management collaboration, storage of images and content, decisions, and processing of electronic files or cases. Cases will present unique scenarios involving complicated interactions between:

  • People
  • Documentation
  • Communications
  • Regulatory policies

Agile Framework Capabilities

With Column Case Management’s framework, you can:

  • Extend to multiple areas within your organization
  • Address core functionality while seamlessly integrating content-rich forms unique to your vertical market
  • Support both structured and unstructured work styles
  • Design and manage business processes on the fly
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Adaptable & Flexible

Column Case Management combines work-flow driven core business process management functionality with features tailored to address specific vertical market requirements. In addition, Column Case Management can be custom-fit to meet your organization’s specific needs. Example of specific features from our marketplace solutions include:

  • Investigative = solvability matrix and records management
  • OIG = auditable reporting, federal and state compliance adherence
  • Customer Service Support = workforce management, live chat

MARKETPLACE SOLUTIONS

BUSINESS PROCESS MANAGEMENT

FINANCIAL SERVICES

LAW ENFORCEMENT

CUSTOMER SERVICE SUPPORT

FRAUD

MEDICAID

INVESTIGATIVE

THE BENEFITSColumn Case Management can help.

 

 

STREAMLINE RECORDS MANAGEMENT.

Organize, track, and manage records, documents and evidence in an easy-to-use fashion.

INCREASE EFFICIENCY.

Standardize and automate manual, time-intensive business processes and communications through electronic forms and customizable workflows.

SHARE INFORMATION BETTER.

Utilize one central system for all cases, searchable across all information sources.

ENHANCE DATA VISUALIZATION.

Uncover relationships, recognize data patterns and explore trends with a highly-interactive, graphical interface.

IMPROVE BUSINESS OUTCOMES.

Built-in business intelligence technology allows you to leverage real time metrics, customizable dashboards and ad-hoc reporting to make informed decisions.

MINIMIZE RISK.

Protect sensitive information, enforce security, and meet compliance regulations and with rigorous role-based access, data encryption and audit controls.

WHAT OUR CUSTOMERS SAY

GET STARTED WITH COLUMN CASE MANAGEMENT

Learn how you can improve your case management processes.

 

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