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GET TO KNOW USEnterprise case management built with out-of-the-box, streamlined workflow to address specific vertical market processes and organizational requirements.
The Case for Case Management
Though traditionally applied in healthcare, government and law, any service or response that is highly complex and often does not involve a repeatable process can benefit from a case management solution. Case Management solutions support the workflow, management collaboration, storage of images and content, decisions, and processing of electronic files or cases. Cases will present unique scenarios involving complicated interactions between:
- People
- Documentation
- Communications
- Regulatory policies
Agile Framework Capabilities
With Column Case Management’s framework, you can:
- Extend to multiple areas within your organization
- Address core functionality while seamlessly integrating content-rich forms unique to your vertical market
- Support both structured and unstructured work styles
- Design and manage business processes on the fly
Adaptable & Flexible
Column Case Management combines work-flow driven core business process management functionality with features tailored to address specific vertical market requirements. In addition, Column Case Management can be custom-fit to meet your organization’s specific needs. Example of specific features from our marketplace solutions include:
- Investigative = solvability matrix and records management
- OIG = auditable reporting, federal and state compliance adherence
- Customer Service Support = workforce management, live chat
MARKETPLACE SOLUTIONS
THE BENEFITSColumn Case Management can help.
WHAT OUR CUSTOMERS SAY
GET STARTED WITH COLUMN CASE MANAGEMENT
Learn how you can improve your case management processes.
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