Marketplace Solutions

The Column Case Management solution offers tailored applications for specific marketplaces. With experience implementing our solution in a wide range of verticals, Column understands how no two organizations’ needs are alike. No matter what marketplace your organization is focused in, Column has a customized solution to help you achieve your organization’s goals.

Business Process Management (BPM) Icon
Business Process Management (BPM)
By leveraging BPM capabilities, Column Case Management can be utilized to drive processes and ensure streamlined workflow to achieve the desired outcome. Whether it be complex scenarios to typical, manual processes, Column Case Management is the solution.
Customer Service Support Solution
Customer Service Support (CSS)
Utilize Column Case Management for Customer Service Support to easily document and record all customer interactions, help customers with direct and comprehensive solutions, and collect data to improve your customer base’s satisfaction, all in one easy-to-use platform.
Case Management for Financial Shared Services
Financial Shared Services
Take advantage of many powerful features with Column Case Management for Financial Shared Services to help enable your business to operate with best practices in mind. Automate and streamline common financial functions such as accounts receivables and payables, time and expenses, and general accounting tasks.
Fraud Investigation Management
Through the combination of important functions like evidence management, record management and audit capabilities Column Case Investigative for Fraud has all of the features you need to conduct effective fraud investigations.
Investigation Icon
Column Case Investigative is a workflow-driven, web-based case management solution for managing investigations. Column Case Investigative offers enhanced record, document, and evidence management, improved audit procedures, easier information access and data visualization, and much more. With Column Case Investigative, you will be given the tools to improve case solvability and resolution.
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Law Enforcement
Through experience working with some of the largest law enforcement agencies in the world, Column understands what law enforcement agencies want in a case management solution. Column Case Investigative for Law Enforcement is an intuitive application to manage large amounts of data, create detailed reports and dashboards to assist in case resolution, and streamline investigations to help solve cases quicker and more efficiently.
Medicaid Icon
Offers a collaborative, integrated, web-based software solution that helps agencies manage Medicaid complaints and cases. Focused on state and federal requirements, Column Case Investigative offers collaboration, content management, workflow automation, and integration features you need to improve case management. Column Case Investigative combats combating fraud, waste and abuse at all levels.
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Office of Inspectors General (OIG)
Column Case Investigative for OIG allows for best practice processes and streamline operations. Manage all your cases from a single platform, share multiple forms of data to coordinate investigations with other users, and launch detailed dashboards and reports, all to help enable your organization to best resolve cases and investigations.

Learn more about how we can help your organization increase efficiency while reducing cost.