Features

Column Case Management sets the standard to provide you with the most adaptable and comprehensive features and functionality.

Core Features:

The Column Case Management Core is a set of integral features that can be found in every Column Case solution, no matter what vertical the solution is tailored for. Leveraging the Column Case Management Core with supplemental functionality and content can help deliver real efficiencies to your organization or business.

Analytics Icon
Analytics
Collect detailed reports and informative data from the solution to assist you with making educated business decisions
Service Level Agreements (SLA) Icon
SLAs
Service Level Agreements can provide proactive notifications on dates and ensure that assignments, approvals, and resolution targets are met
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Approvals
Includes multi-level approvals, approval groups, and approval auditing
Automation Icon
Automation
Automate and streamline complex business processes to maximize the benefit from your Column Case Management solution
Self-Service Case Management Feature
Self Service
Easily submit and track requests or access and edit data to limit the burden on help desks, all from a user friendly interface
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Audit/Control
Track changes, edits, or other alterations to data automatically to assist with both internal and external audits

Learn more about how we can help your organization increase efficiency while reducing cost.